Contact Us

Use the form on the right or email us


10 Melrose Parade
Clovelly, NSW, 2031

0408 142 785

Terms & Conditions

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Terms and Conditions

Please check your order confirmation email thoroughly. If you find any errors or changes please email us immediately Please note that we're unable to make changes once your order is dispatched. If you are sending your package to somewhere other than the billing address, both addresses will appear on your Order Confirmation Email. If you don't receive an Order Confirmation Email you may have entered an incorrect email address. Please email us & we' will correct the email address and resend you a copy of your order and your order number. 

Product Availability

VALO design product availability is updated daily, though sometimes items do sell out between this time & when you have placed an order. If items are sold out or if there are any delays we'll notify you as soon as we can.


All prices are listed in Australian Dollars and do not include GST. VALO design reserves the right to change prices without notice.


Credit Card: we accept Paypal (Visa, Mastercard & American Express). Please select your payment method at the checkout.

Note: Unpaid Orders – Items are returned to stock when payments are not received within reasonable time after placing your order; non-sale items – 7 days; sale items – 3 days.

Further Identification

We reserve the right to request further identification if required and to cancel orders when further identification is requested, but not received or found to be unsatisfactory.

Promotional Emails

By placing an order with VALO design you authorise us to send you our promotional emails, exclusive sale offers & new product updates from time to time. If you do not wish to receive our promotional emails, please reply to your order confirmation with the title 'unsubscribe' in the subject line.

Refusal to supply services or products VALO design reserves the right to refuse or discontinue supply or services of any products without notice to persons who are deemed to engage in conduct or activities that VALO design believes violates any of the abore mentioned terms & conditions.