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Delivery time within Australia is 2-5 business days. If you do have an order with some urgency, please email us and we will accommodate you as best as we can. We will notify you as soon as possible if there are any problems or delays in delivery. We will answer/return all emails as soon as possible on the same day or the next working day if possible.
VALO design can deliver Worldwide via Skippy Post, however we may be unable to dispatch to some international addresses.
For those countries that are not listed at the checkout please e-mail us with your order & we'll confirm payment & shipping cost accordingly.
You may choose to insure your goods for an extra AU$10.00. This covers goods to the value of AU$200 including postage. VALO design will notify you if an additional payment for insurance is required. Please note that if you don't insure your goods, items can't be tracked & therefore the risk of loss/damage passes to you upon our delivery to Skippy Post. Unfortunately Skippy Post will not insure goods to all countries & in this case VALO design will notify you & endeavour to provide alternative shipping methods.